Difference between revisions of "Billing"

From Imaginet FAQ
Jump to navigation Jump to search
Line 9: Line 9:
 
=Payment for new accounts=
 
=Payment for new accounts=
 
When you sign up for a new account with Imaginet, you will be asked for your payment information. Your first payment will '''not''' be deducted right away. You will only be billed on the 1st of the following month, but your services will be activated instantly.
 
When you sign up for a new account with Imaginet, you will be asked for your payment information. Your first payment will '''not''' be deducted right away. You will only be billed on the 1st of the following month, but your services will be activated instantly.
 +
 +
=Billing in advance=
 +
Imaginet bills for all service in advance. In other words, on 1 January you will be billed for January's services. This means that when you first apply for services, your first invoice will be for the first two months of service. <br />
 +
For example, if you apply for a dial-up package (R49 per month) on 15 December, you will only pay on 1 January. Your 1 January bill will be for R99: R49 for December, and R49 for January. Each subsequent invoice will be for only 1 month in advance. I.e. on 1 February you will only pay R49, for February's service.
 +
 +
=Pro-rata billing=

Revision as of 13:52, 20 November 2012

Imaginet allows you to pay for your account monthly via debit order or credit card. Should you wish to pay via EFT, you will need to do so for 6 months in advance.

Billing dates

Imaginet conducts only one billing run each month. You will receive your invoice on the 1st day of each month, and the amount due will be deducted from your account at midnight on the 1st working day of each month.

Debit order and Credit card charges

Our debits are processed by a company called Netcash. Your bank statement will therefore show a debit with a reference like NETCASH 12345678 IMAGINET. If you have any queries about a debit that has been conducted against your account, please feel free to contact us!

Payment for new accounts

When you sign up for a new account with Imaginet, you will be asked for your payment information. Your first payment will not be deducted right away. You will only be billed on the 1st of the following month, but your services will be activated instantly.

Billing in advance

Imaginet bills for all service in advance. In other words, on 1 January you will be billed for January's services. This means that when you first apply for services, your first invoice will be for the first two months of service.
For example, if you apply for a dial-up package (R49 per month) on 15 December, you will only pay on 1 January. Your 1 January bill will be for R99: R49 for December, and R49 for January. Each subsequent invoice will be for only 1 month in advance. I.e. on 1 February you will only pay R49, for February's service.

Pro-rata billing