Difference between revisions of "How to report spam to Imaginet"

From Imaginet FAQ
Jump to navigation Jump to search
(Created page with "You can report spam email you have received to abuse@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address. [[File:Mailheader...")
 
 
(2 intermediate revisions by 2 users not shown)
Line 1: Line 1:
You can report spam email you have received to abuse@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address. [[File:Mailheaders.png ‎|thumb|right|Fig. 1]]  
+
You can report spam email you have received to spam@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address. [[File:Mailheaders.png ‎|thumb|right|Fig. 1]]  
  
Imaginet requires the full header information from your email software. It also requires the unmodified body including HTML codes if any and/or MIME information. It depends on your email software. We have included the most popular mail programs shortcut keys for your reference:  
+
Imaginet requires the full header information from your email software. It also requires the unmodified body including HTML codes if any and/or MIME information. It depends on your email software. We have included Microsoft Outlook Express shortcut keys for your reference:  
  
 +
'''Outlook Express''' ( Most Versions )
 
Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:
 
Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:
  
Line 49: Line 50:
 
Press the Esc keay - to close the information window
 
Press the Esc keay - to close the information window
  
Forward the spam email to abuse@imaginet.co.za
+
Forward the spam email to spam@imaginet.co.za
  
 
With the curser in the parsing box, press Ctrl & v to paste the clipboard contents into the message window
 
With the curser in the parsing box, press Ctrl & v to paste the clipboard contents into the message window
  
 
Click the  Send button.
 
Click the  Send button.

Latest revision as of 13:46, 11 March 2020

You can report spam email you have received to spam@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address.

Fig. 1

Imaginet requires the full header information from your email software. It also requires the unmodified body including HTML codes if any and/or MIME information. It depends on your email software. We have included Microsoft Outlook Express shortcut keys for your reference:

Outlook Express ( Most Versions ) Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:

With the keyboard:

CTRL-F3 (Message Source Window)

CTRL-A (select all)

CTRL-C (copy)

ALT-F4 (close)

With the mouse:

Click the "File" menu

Click "Properties"

Click the "Details" tab

Click "Message Source"

Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

The following is instructions to obtain the full message source if you have the preview panel turned off:

Using the keyboard:

Highlight the message in the folder

Press alt & enter - this will open a message information window

Press Ctrl & Tab - this changes to the "Details" tab

Press Alt & m - the opens the message source

Press Ctrl & a - to select all the text

Press Ctrl & c - to copy the selected text to the clipboard

Press Alt & F4 - to close the message source window

Press the Esc keay - to close the information window

Forward the spam email to spam@imaginet.co.za

With the curser in the parsing box, press Ctrl & v to paste the clipboard contents into the message window

Click the Send button.